Generative AI for Workplace Productivity
Use generative AI tools — ChatGPT, Copilot, Gemini, Claude — to improve productivity in reporting, summarization, content development, and daily workplace tasks.
Overview
Course Objectives
- Apply advanced prompting techniques (Chain-of-Thought, Few-Shot, Role-Based) to professional tasks.
- Use GenAI for document creation, data summarization, presentations, and email drafting.
- Process meeting notes and extract action items using AI tools.
- Build a personal library of 20+ reusable role-specific prompts.
- Apply responsible AI practices including hallucination detection and data privacy.
Requirements
- No technical background required. Familiarity with basic computer use and office applications.
- Participants must create accounts on ChatGPT (free or Plus) and Microsoft Copilot before Day 1.
Why This Course?
The Professionals Using AI Are Replacing Those Who Don't
Course Value
Suggested Courses
Management & Leadership
Open
Agile Leadership and Crisis Management
Build dual capability in agile adaptive leadership and structured crisis response — perform at your best when conditions are worst.
Programming & Technology
Open
Modern Web Application Development
Build web applications using HTML, CSS, JavaScript, React, Node.js, and databases — from frontend to full-stack.
Data & Analytics
Open
SQL and Database Analysis
Learn basic and advanced SQL queries to extract, analyse, and report from databases — the essential skill for data professionals.
Programming & Technology
Open
Cloud Computing and Digital Service Management
Understand cloud models, service management, cost optimisation, security, and business continuity on AWS, Azure, and Google Cloud.
Marketing, Sales & Customer Experience
Open
Integrated Digital Marketing
Build integrated digital campaigns covering content, paid ads, email, SEO, social media, analytics, and optimisation.
Environment & Energy
Open
Carbon Management and Emissions Reduction
Measure emissions, build carbon reduction plans, and manage environmental initiatives effectively.