Privacy Policy

Privacy Policy — NIHON GATE

Last updated: [To be defined]

This Privacy Policy explains how NIHON GATE handles personal data and usage data when users access the website, mobile applications, or related digital services.

1. Data We May Collect
We may collect the following information:
- Name and contact details such as email address and phone number.
- Account and authentication information.
- Program registration information.
- Organization or company information for corporate registrations.
- Invoice, payment, and payment status information.
- Certificate or credential records issued through the platform.
- Technical data such as device type, operating system, IP address, usage logs, and session identifiers.
- Information submitted through support requests or contact forms.

2. How We Use Data
We use data to:
- Create and manage user accounts.
- Process program registration requests.
- Issue invoices and manage payments.
- Provide support and respond to inquiries.
- Issue and verify certificates when the service becomes available.
- Improve user experience and service quality.
- Send account, registration, payment, and program-related notifications.
- Meet operational, legal, security, and compliance requirements.

3. Data Sharing
We do not sell user data. We may share data when necessary with:
- Hosting and infrastructure providers.
- Payment service providers.
- Email or notification service providers.
- Training partners or related organizations when required to deliver a program.
- Legal or regulatory authorities when required by law.

4. Payments
Payments may be processed through external payment service providers. We do not store full card details in our systems. We may store payment status, invoice number, transaction identifier, and payment method for operational, accounting, and support purposes.

5. Google or Apple Sign-In
If a user signs in using Google or Apple, we may receive basic information such as name, email address, and provider account identifier, as authorized by the provider, for account creation and sign-in purposes only.

6. Data Retention
We retain data for as long as necessary to provide the service, maintain records, comply with legal obligations, resolve disputes, and protect the rights of the platform and its users.

7. User Rights
Users may request to update or correct their data or inquire about data associated with their account through official contact channels. Some requests may require verification and some records, such as invoices and payment logs, may need to be retained for legal or operational reasons.

8. Data Security
We use appropriate security measures to protect data, including access control, encryption where applicable, and security logging. However, no electronic transmission or storage method is completely secure.

9. Children
NIHON GATE services are not directed to children below the applicable age for using digital services or entering into agreements, unless used with guardian or organizational approval where required.

10. External Links
Our services may contain links to external websites or services such as app stores or payment providers. We are not responsible for the privacy practices of those third parties.

11. Updates
We may update this Privacy Policy from time to time. The updated version will be published on this page with the updated date.

12. Contact
For privacy or personal data inquiries, users may contact us through the official contact details published on the website or in the application.