Payment Policy
Learn about available payment methods and refund policy.
Payment Policy — NIHON GATE
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This Payment Policy explains how fees, invoices, and payment methods are handled for NIHON GATE services and programs.
1. Fees
Program and service fees may vary depending on program type, duration, beneficiary organization, number of participants, and the payment policy applicable to each program.
2. Invoices
Invoices may be issued after registration approval or according to the commercial policy of the relevant program. Submitting a registration request does not necessarily create a final payment obligation unless the request is approved or an invoice is issued.
3. Available Payment Methods
Depending on platform configuration, the following payment methods may be available:
- Credit and debit cards.
- Bank transfer.
- Cash or pay-on-arrival where available.
- Point-of-sale or approved manual payment methods.
- Online payment gateways such as Square when enabled.
4. Card Data
NIHON GATE does not store full card details in its systems. Card data is processed by approved external payment service providers. The platform may retain payment status, transaction identifier, invoice number, and payment method for operational, accounting, and support purposes.
5. Mobile App Payments
When using mobile applications, payment methods may vary depending on the type of service and the applicable app store policies. Training or educational services delivered outside the application may be processed through external payment gateways where allowed. Digital purchases consumed inside the application may be subject to the relevant app store requirements.
6. Payment Status
Invoices may appear as unpaid, partially paid, paid, deferred, or pending verification depending on the payment method and program policy.
7. Manual Payments
In some cases, the platform may accept manual payment evidence such as bank transfer, cash, or point-of-sale payment. Such payments are subject to administrative review and confirmation before the invoice status is updated.
8. Cancellation and Refunds
Cancellation or refund eligibility depends on the program policy, cancellation date, attendance status, operational costs, and any applicable organizer or partner terms. Payment does not automatically guarantee refund eligibility.
9. Bank Fees and Taxes
Users may be responsible for bank charges, transfer fees, taxes, or additional fees imposed by service providers or financial institutions unless otherwise stated.
10. Payment Errors
If a payment error, duplicate charge, or unexpected deduction occurs, users should contact support and provide the invoice number or transaction identifier for review.
11. Updates
This Payment Policy may be updated when payment methods, operational requirements, or applicable regulations change.
12. Contact
For invoice or payment inquiries, users may contact us through the official contact channels.