Emotional Intelligence at Work
Professional & Personal Skills Training Program In-Person Open

Emotional Intelligence at Work

Develop self-awareness, emotional regulation, empathy, and stronger workplace relationships.

Muscat, Oman
2 days 14 hrs Muscat, Oman ar / 20 seats

Overview

Emotional intelligence (EQ) accounts for 58% of performance in all types of jobs, and 90% of top performers have high EQ (TalentSmart). Unlike IQ, EQ can be developed. This programme builds emotional intelligence competencies for the workplace. Covering EQ fundamentals (Goleman model: self-awareness, self-regulation, motivation, empathy, social skills), self-awareness techniques, emotional regulation strategies, stress and anger management, empathy development, active listening and social skills, conflict resolution with EQ, leadership and EQ, and building positive workplace relationships. Participants develop a personal EQ improvement plan.

Course Objectives

  • Understand the Goleman EQ model and its five components.
  • Develop self-awareness through reflection and feedback.
  • Apply emotional regulation strategies in stressful situations.
  • Build empathy and active listening skills.
  • Use EQ for conflict resolution and relationship building.
  • Apply EQ in leadership and team interactions.

Requirements

  • No specific background required. Suitable for all professionals and managers.

Why This Course?

58% of Performance Is EQ. 90% of Top Performers Have It.

EQ accounts for 58% of job performance and 90% of top performers have high EQ. Unlike IQ, EQ can be developed. This programme gives you the tools to build emotional intelligence that drives career success.

Course Value

Self-Awareness
Develop self-awareness — understanding your emotions, triggers, and impact on others — the foundation of EQ.
Emotional Regulation
Apply strategies to regulate emotions under stress — staying calm, professional, and effective in challenging situations.
Empathy
Build empathy — the ability to understand and share others feelings — that strengthens relationships and collaboration.
Social Skills
Use EQ-driven social skills to resolve conflicts, build trust, and create positive workplace relationships.
$900
Registration Fee
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Venue Oman Leadership Development Centre
Address Muscat, Oman
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Limited to 20 participants.
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